image image image
Hospitality Networks & Support

Answer I.T. provides 24x7 Technical Support to the hospitality industry nationwide. Our U.S. Based support team is trained to provide the best 24x7 guest support available. We install new networks and can support most existing networks. Learn More

gloEMR Systems

Answer I.T. provides CCHIT Certified GloStream Electronic Medical Records (EMR / EHR) & Practice Management (PM) solutions. They are 100% stimulus ready and have a 15-Day Success Guarantee! Learn More

Small & Medium Business Networks

Answer I.T. provides networking design, repair, installation and managed services for Small and Medium Businesses (SMB) in the Greater Madison, WI area. Voice Over IP (VOIP) solutions are also available. Learn More

  • Hospitality
  • EMR & PM
  • Small & Medium Business
Technical Support

  • Toll-Free Support Number
  • 24 x 7 U.S. Based Technical Support Agents
  • HSIA Gateway Monitoring with Automated Outage Notification
  • Full Compliance with Brand Standards Including Terms of Use, Authentication & Redirect Pages
  • Over 95% of Support Calls are in Queue 60 Seconds or Less
  • Access to our Client Portal Website for Usage Reports, Ticket Reports & LAN Device Monitoring
  • Notification Provided to the Front Desk in the Event We are Unable to Resolve a Guest’s Connectivity Issue (i.e. Due to Hardware Failure, Severe Issue with Guest’s Computer, etc)
  • In Room Table Tents (first supply is free)
  • Free Support for Administrative Offices, Public Spaces & Meeting Rooms

HSIA Networks

Each property requires a unique network deployment taking into consideration building construction, existing infrastructure, end-user usage demands / requirements and many other factors. Through our consultation and site survey services, Answer I.T. will assist you in properly selecting the hardware which meets your property's specific needs and brand requirements.

Answer I.T. is partnered with select equipment manufacturers to ensure all our HSIA Systems meet your brand standards including:


  • Terms of Use Pages
  • User Authentication
  • Portal Page
  • Redirect Page
  • VPN Client Compatability
  • Firewall Rules
  • and More

We can install or upgrade all types of networks including Wireless (802.11 a/b/g/n), Ethernet and VDSL.