Answer I.T. provides 24x7 Technical Support to the hospitality industry nationwide. Our U.S. Based support team is trained to provide the best 24x7 guest support available. We install new networks and can support most existing networks. Learn More
Answer I.T. provides CCHIT Certified GloStream Electronic Medical Records (EMR / EHR) & Practice Management (PM) solutions. They are 100% stimulus ready and have a 15-Day Success Guarantee! Learn More
Answer I.T. provides networking design, repair, installation and managed services for Small and Medium Businesses (SMB) in the Greater Madison, WI area. Voice Over IP (VOIP) solutions are also available. Learn More
- Hospitality
- EMR & PM
- Small & Medium Business
Statistics You Should Know
- 70% of businesses that experience a major data loss are out of business within one year. (DTI/ PricewaterhouseCoopers)
- 96% of all business workstations are not being backed up. (Contingency Planning and Strategic Research Corporation)
- 30% of small businesses will experience a natural disaster (NFIB)
What a Network Outage Costs SMBs
- An IT outage costs SMBs an average of $12,500 per day if their computers are down, not including its effect on their customers.
- 54% of SMB customers switched SMB vendors due to unreliable computing systems.
Did you ever wonder what restoring data costs?
According to the National Computer Security Association, without adequate backup it takes:
- 19 days and $17,000 to recreate just 20 MB of lost sales/marketing data.
- 21 days and $19,000 to recreate just 20 MB of lost accounting data.
- 42 days and $98,000 to recreate just 20 MB of lost engineering data.
Managed Services
What are Managed Services?
“Managed Services” is the term used to describe the offloading of network services, management, operations, maintenance, planning and support to Answer I.T.
Why Choose Answer I.T. as Your Managed Services Provider "MSP"?
Answer I.T. Managed Services provides small and medium business owners with their own cost-effective I.T. department. Every business is unique so we develop a specific technology management solution for each customer.
We handle all the routine, time-consuming maintenance on your computers and networks such as patch updates, virus scans, antimalware scans, backup verification, disk utilization and more. Using our advanced monitoring capabilities we address minor issues before they cause critical failures.
Small and medium businesses are as dependent on their technology or more so than large enterprises but can’t justify hiring their own in-house I.T. staff. The traditional “Break / Fix” approach to managing a SMB network is just no longer viable and is costly! Our local support technicians are there when you need us. Most issues can be resolved remotely but when necessary our repair technicians will come to your office to resolve your computer or network problems.
We are reliable, process experts and a trusted technology advisor. We are not sales people pushing the latest flashy technology just for technology sake. We listen to you and make your business goals our goals. Answer I.T. can help you maximize the technology you have for greater efficiency and we only recommend new technology solutions which will add value to your operations.
Ask Yourself These Qustions if You Don't Have Managed Services
- How much is your time worth per hour?
- How much is your staff’s time worth per hour?
- How much time do you spend during a month doing routine maintenance like patch updates, virus definition updates, verifying your backups, figuring out how to use your current technology for maximum benefit or identifying what technology you need to be as efficient as possible?
- How much time will it take you to recover from a computer or network crash?
- How much will you pay your staff for unutilized or underutilized time during a computer or network outage?
- How many sales opportunities will you lose while recovering from a computer outage?
- How much of your data will be lost forever or need to be recreated and how long will this take?
- How much time will you spend on the telephone asking for help from an offshore support company? (Which begs the question, what is your sanity worth? You know you will sit on hold forever, be transferred multiple times, get disconnected, end up getting referred to a different service provider and most likely not get the root of your problem solved.)
Hospitality Division: 1-888-265-0889